Business is booming and stock shares continue to increase. All’s well that ends well, right? Well, not for some employees. In fact, almost every business or company has their fair share of disgruntled employees. However, some of us may not know what causes our employees to be unhappy nor know how to make it better.
Here’s what to do when your employees are dissatisfied.
Keep An Eye Out For Any Signs
If an employee comes to HR directly to complain about something, it makes your work easier to when it comes to addressing the issue. However, there are going to be times when an employee will vent their frustration in other ways. There are signs that every business owner or manager should be on the lookout for.
Some of the signs include reduced work performance, poor work quality, unkempt appearance, and a significant change in behavior and attitude. Signs like these can go unnoticed by employers, so it’s up to them to be more attentive.
Don’t Escalate The Issue
As a leader, it’s essential to maintain composure when confronted by a disgruntled employee. Being aggressive isn’t going to help the situation, and behaving in such a way only gives the employee the incentive to directly lash out their employer.
Instead of escalating the situation further, always have a professional attitude. Furthermore, it’s important to know that disgruntled employees usually lash out as a result of their own unhappiness. In other words, employees aren’t launching a personal attack on you, they’re just venting, and it’s your job to recognize this and avoid taking their anger personally.
Time For Dismissal
Firing an employee is something no owner or manager wants to do if they can avoid it. However, if employees continue to be disengaged from their duties, then there may not be another option. Do not rush this kind of decision, though, as doing so can make the situation worse. Keep an eye on the employee and their behavior over a period of time. Are they getting better or worse? Is their behavior starting to affect the other workers? Is their performance slipping in a way that is detrimental to their coworkers or the company? If the employee in question fits any of these criteria, then it’s time to let them go.
Being a business owner is hefty responsibility. If an employee becomes unhappy, don’t hesitate to try and identify the key issues and rectify the situation.